Telephone technology was very important. First, outside of diplomatic cables and overseas communication, it made telegraph operators obsolete. Soon, the telephone would replace even this. The telephone allowed for instantaneous communication, and it created jobs for people who could install phones and run switchboards. People could soon call in an order—this sped up business transactions. Companies soon realized that they could sell to consumers directly by providing their phone number and dedicating a person at...
Telephone technology was very important. First, outside of diplomatic cables and overseas communication, it made telegraph operators obsolete. Soon, the telephone would replace even this. The telephone allowed for instantaneous communication, and it created jobs for people who could install phones and run switchboards. People could soon call in an order—this sped up business transactions. Companies soon realized that they could sell to consumers directly by providing their phone number and dedicating a person at the company to taking customer orders. This was a boon to the mail-order industry as people could see the catalog and then call in an order. Instant communication also helped with emergency services, as people could get fire and police help faster. Police soon realized that they could tap phones of potential suspects; this would lead to legal questions about what constituted illegal searches.
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